Shipping policy
Last updated March 23, 2026
FREE SHIPPING & HANDLING
We offer free standard shipping within the contiguous US on orders of $100.00 USD or more.
All times and dates given for delivery of the products are given in good faith but are estimates only.
PROCESSING & SHIPPING TIME
Shipping Method Shipping and Handling Cost* Estimated Delivery Date**
USPS First Class - $6.50 Within 3 to 10 business days.
All shipping charges include processing, packaging and transportation.
Orders are processed and shipped Monday-Friday, excluding federal holidays. Please allow 1-2 business days for order processing. Once you've placed an order with us, you will receive a confirmation email containing your order number. You will also receive a second email containing your tracking information once your order ships. All orders are shipped via USPS.
We cannot guarantee order modifications, address changes, or cancellations once an order has been placed. Please note, we do not take responsibility for any stolen or lost packages. Please reach out directly to the courier for such issues. If you have any questions about your order, please contact us at pr@nineglowskin.com.
Once an order has been processed and shipped, it typically takes 3-7 business days to arrive using USPS First Class, depending on the destination being shipped. Sunday deliveries are subject to USPS standard terms. Please be aware that orders could arrive in multiple packages. We cannot be responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control.
TRACKING YOUR ORDER
You will receive an email notification once your order has shipped, along with tracking information. You can track your shipment using the tracking number and carrier link provided in your shipping confirmation email.
WHERE DO WE SHIP?
We currently ship to all 50 United States plus the District of Columbia, Puerto Rico, and the Virgin Islands. We can ship to P.O. boxes within the United States.
We do not ship to freight forwarders' addresses. Any orders completed using a freight forwarder are not eligible for returns or exchanges for any reason. We do not have control over the conditions with which freight forwarders ship our products and are not able to guarantee their condition upon arrival. We reserve the right to cancel all orders shipping internationally or to a freight forwarder.
RETURNS & EXCHANGES
For all return and exchange inquiries, please review our Refund Policy page.
UPDATES TO POLICY
All sales on nineglowskin.com are subject to the website Terms of Use as posted from time to time. This policy is subject to change at any time. We encourage you to check back periodically for updates.